When starting TeamViewer on your Mac running for the first time, you may see the following dialog: How to grant access to TeamViewer on your Mac To delete all drawings, press the Delete button. By pressing the Save button, you can save all images in a form of screenshots.Select a drawing tool and start drawing on the screen.This widget shows a drawing window to all participants, and using the tools of the whiteboard you can write or draw any things. Drag a required file to the widget, or press the image in the right bottom corner of the widget to select file.
Using the File box widget, you can open the access to each other’s files. The Chat widget allows to communicate a partner during the active session by text messages. Now you can communicate using the headset. Use the Audio widget to communicate our specialist during a remote control session. To stop transmission of video from the web camera, click the icon again.Video transmission from your web camera starts. Hover the mouse over your profile image and click on the camera icon.If you want that our specialist could see you, you may send video from a web camera. This panel features the following opportunities:Īll active remote control sessions are closed When one of our specialists connects you, the session control panel will appear in the right bottom corner of the screen. Wait till one of our specialists contacts you. Fill in the fields Name and Problem description Problem description. You will see a familiar remote support module amblik. When you need support again, press the Amblik Support tag, which appears on the desktop after the first launch.Ģ. After that, a specialist gets access to your computer.ġ. When one of our specialists accepts your request, the confirmation window will appear. Wait for our specialists to connect you to resolve the problem.Ģ. You will see our remote support module, where you can type your name and describe a problem. During the installation of TeamViewer QuickSupport, you need to accept the EULA and DPA.ġ.
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